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Eureka Media for Cedars-Sinai
Specialist Network · Concept Pitch

World-class care is only as good as the door people use to reach it.

Cedars-Sinai has one of the deepest specialist benches in the country, spread across its employed medical group and the independent practices that carry the Cedars-Sinai name. We rebuilt the front door to all of it, patient-first and multilingual, with a growth engine behind every physician. This is what we built, the opening it captures, and what it returns to Cedars-Sinai.

Proposed concept, illustrative. Built by Eureka Media for a Cedars-Sinai specialist-network discussion. Uses real public physician information from cedars-sinai.org; each physician would sign off before any live use. Not affiliated with or endorsed by Cedars-Sinai. Not medical advice.

The white space

A directory of names for a patient who only has a problem.

Every health system publishes the same front door: a search box and an A-to-Z list of specialties. It assumes the patient already knows which kind of doctor they need. Almost none route from a symptom, none carry the patient's own words to the office, and none speak the patient's language. That gap is the opportunity.

1 box
The whole network reduced to a search field and a specialty list. It lists everyone and recommends no one.
0 context
A blank contact form reaches the office with nothing the team can act on or prepare for.
~1 in 2
Los Angeles County residents are Hispanic, and many more speak a language other than English at home, yet the digital front door is English-only.

Illustrative framing of the front-door problem common to large health systems. Demographic figure: U.S. Census, Los Angeles County. No Cedars-Sinai-specific figures are claimed.

What the gap costs

Every wrong turn at the door is a patient, and a procedure, that leaves the network.

The patient
Friction, delay, and the anxiety of not knowing whether they even picked the right kind of doctor. So they guess, give up, or go elsewhere.
The physician
A world-class specialist whose schedule fills with mismatches, or does not fill at all, because the right patients never found the door.
The system
Referral leakage to outside providers and demand that never converts into care delivered inside Cedars-Sinai.
The Cedars-Sinai wrinkle

One Cedars-Sinai name. Several front doors.

A patient does not know, or care, whether their Cedars-Sinai doctor is employed by the medical group or part of an independent practice in the network that carries the Cedars-Sinai name. They just want a Cedars-Sinai doctor. Today those rosters are knit together behind the scenes but presented as one search box that recommends no one.

Cedars-Sinai Medical Group
The employed multispecialty core, primary care and specialists.
Employed
Cedars-Sinai Health Associates
Independent private-practice physicians across LA, in the network.
Independent
Contracted specialty groups
California Heart Center, Tower Hematology Oncology, and more.
Independent
Medical Care Foundation
The foundation that knits the clinically integrated network together.
Network
One front door that makes the whole Cedars-Sinai roster searchable as one network.

Structure per Cedars-Sinai public materials: an employed medical group plus independent practices in a clinically integrated network managed by the Medical Care Foundation. Counts are public, approximate, and illustrative.

The insight

A directory should do more than list names. It should make the whole network findable in one place, and put a growth engine behind every physician.

So we did not write a memo about it. We built it, live, on the real Cedars-Sinai roster: one searchable supernetwork with an information assistant on every physician's page. Routing patients from a symptom is an optional layer we can add later, on your timeline.

What we built

A working supernetwork. Not a slideware concept.

Every physician in one searchable directory, a growth engine behind each page, and a bilingual experience end to end. You can open all of it today.

Real roster
Deep profile pages with a screening assistant on each, plus the long-tail roster seeded from public Cedars-Sinai data into one searchable network.
Growth engine
Every physician gets a fast profile and a backend that quietly runs their marketing, with a direct line to a build team.
EN + ES
Every page and the screening assistant work in English and Spanish; the assistant replies in the patient's language.
The offering, the initial sale

The whole roster, finally browsable.

Every Cedars-Sinai physician in one directory, grouped by specialty, with an information assistant on each page. It answers from sourced public facts only, no diagnosis, no automated referral, and surfaces a safety message if a search reads as urgent. Employed and independent, one search.

  • One unified roster. Employed medical group and independent network practices, in a single searchable place.
  • Ask, do not dig. Plain-language or spoken questions about each physician's focus and training.
  • Informational only. Clinical judgment stays with the patient and their doctor.
  • Built-in safety message on anything that reads as an emergency.
Optional · a future workflow

Triage, when you are ready. An optional next step we can pilot together.

The supernetwork stands on its own. When you want to go further, we can pilot a triage assistant that starts from a symptom and routes to the right specialist, safely. We would love to beta-test it with your team.

Guided
Fast routing on the first message into the right specialist's intake. Effortless when the patient has no idea which specialty to pick.
Super-triage
A few focused questions, then routing with an urgency level: seek care now, be seen soon, or routine.
Hard-coded screens
A urinary symptom that is really a spinal emergency goes to spine first, not urology. Safety is not left to the model.
Also built in

Built for Los Angeles, in two languages.

One toggle flips every page, and the entire experience, into Spanish. The screening assistant detects the patient's language and answers in it, carrying the same safety and routing logic. A front door that only opens in English is closed to a huge share of the county Cedars-Sinai serves.

  • EN / ES toggle in the nav, the choice is remembered across the visit.
  • The assistant mirrors the patient. Write in Spanish, get Spanish back, safety language included.
  • Voice in Spanish too on pages with the spoken assistant.
  • Reaches more of the right patients, the ones already in the community Cedars-Sinai serves.
How physicians win

Behind every profile, a growth engine.

The network is only half the story. Every physician gets a fast, beautiful profile and a backend that quietly runs their marketing, with a direct line to a build team. The independent practices that carry the Cedars-Sinai name are independent businesses; this is exactly the brand growth they have to build for themselves.

SEO
Found first when patients search their condition.
Ads
Paid reach, managed for them, not by them.
Social
A consistent, on-brand presence without the lift.
AI answers
Visible when patients ask an AI who to see.
Reviews
Reputation watched and responded to.
PR
Earned coverage that builds the name.
How Cedars-Sinai wins

A front door that feeds a flywheel.

Each piece makes the next work harder, and all of it stays inside Cedars-Sinai, turning a marketing surface into a referral-retention engine.

Better front door
Patients reach the right specialist instead of guessing or leaving.
Better matches
The office gets prepared, well-routed intakes, not blank forms.
Fuller schedules
Specialists see more of the right patients, more procedures delivered in-network.
Growth reinvested
Each physician's engine pulls in more demand, feeding the door again.
Built responsibly

Designed for a health system, not a demo.

The supernetwork is informational by design. The optional triage assistant, if you pilot it, carries deeper clinical governance the moment it touches a symptom.

Physician sign-off before live use
Every profile uses real public facts and would require each physician's approval before going live.
Always clearly an AI, never a doctor
Each experience states plainly that it is an automated assistant, not medical advice or a diagnosis.
Emergencies are hard-coded
Can't-miss safety screens are deterministic, not left to a model's discretion.
Triage stays optional and governed
The supernetwork carries the least oversight. Any triage pilot carries the most, with your clinical team in the loop.
The ask

Start with the supernetwork. Add triage when you are ready.

The supernetwork and the physician growth portal are live right now, built on the real Cedars-Sinai roster. Let us launch that first. The triage assistant is an optional workflow we would love to beta-test with your team down the road.

Built by Eureka Media as an illustrative concept using real public Cedars-Sinai physician information. Not affiliated with or endorsed by Cedars-Sinai. Physician sign-off required before any live use. Not medical advice.